Published by Cole Blackwell on 22 May 2008 at 02:26 am
Restaurant Improvements
Waiting an hour or more for a table at a r estaurant is the last thing anyone wants to do after a hard week of work. Everyone wants to enjoy a good meal, but not if it takes hours of your free time just to get a table. Standing around with a bunch of strangers in a crowded room is not my idea of a good time.
The problem is that it is the weekend and every restaurant worth going to is probably in the same condition…busy, with a long line. So do you go somewhere else and wait in line or do you stay where you are at and wait in line?
SmartHost Paging eliminates this problem for the customer and the restaurant. It is an easy to use paging service that will save you time and the restaurant money. The restaurant no longer has to worry about patrons leaving because of long lines.
The customer no longer has to stand in a busy restaurant waiting to be seated for fear they may lose their table if they so much as step outside. With SmartHost Paging, patrons are free to leave the restaurant and take a walk or do some nearby shopping. When their table is ready, they will receive a text message on their cell phone. Merchants can also text the daily specials and soup of the day to the customer’s phone.
Customers who opt in to the service can also recieve a text around their birthday or an anniversary to come in for a free dessert.
By using past wait times and other data for times of day and days of week, the restaurant is able to give more accurate wait times so patrons know when to expect a call
There are also several display features that are offered to the management in the way of a monitor screen. The screen will be visible to all waiting patrons and will display daily specials, web site specials and anything else the management wants the customer to be aware of. The monitor can inform you when your table is ready by displaying your name and number in your party when your table is ready. Strictly for entertainment purposes the monitor can show a split screen. One side of the screen will display the necessary information about table availability while the other side will run video or television. This will keep you entertained if you do choose to wait in the lobby.
SmartHost Paging should be on your mind next time you are out at a restaurant and they want you to wait for a table. You will be thinking how nice it would be to just walk away for a little while and return when you know you will be seated. Ask for it by name, SmartHost Paging.